We're dedicated to making our websites and apps accessible to users of all abilities by working with accessibility partners. Have feedback? Take a quick survey to tell us about your experience!
Wondering when your package will arrive? To quickly see an estimated delivery date, check out My Orders. Each item shows its current status and estimated arrival date.
Can't Find Your Package? Missing packages can be stressful, but not to worry! Most items turn up for our customers within three days.
Need to change the delivery address on your order? You can easily edit the shipping details online before it has shipped.
Need to ship an order outside of the United States? Currently, our items are only available to ship within the United States. We can only offer international shipping through our international sites.
Learn more about Adding Special Delivery Instructions
Learn more about Self-Service Consolidated Delivery
Changed your mind about a purchase? We accept returns for most items within 30 days of delivery.
Looking for your refund? Store credit appears in your account within 1 business day. Refunds to your original payment method could take up to 2 weeks.Learn more about how refunds work at Wayfair.
Learn more about Damaged or Defective Items
Learn more about Received the Wrong Item
Learn more about Missing Parts
Can't find part of your item? Sometimes parts are stored in spot for shipping purposes that can make them tough to spot.
Learn more about Order Cancellations
Learn more about Hazardous Materials
Need to know which payment methods are accepted at Wayfair? Don't worry, we take most major credit cards, as well as gift cards and personal checks!
Need to manage your Wayfair credit card account or apply for a new card? Learn more about logging in or opening a new line of credit.
We love a good deal as much as you do! We periodically offer special promotions and discounts to our customers.
Learn more about Payment Authorization Holds
Learn more about Price Matching
Learn more about Wayfair Rewards Program
Learn more about Gift Cards
Learn more about Wayfair Financing
Need to update personal information on your account? You can easily make changes to your address, billing information, communication preferences, and more online.
Learn more about Ordering Information
Learn more about mattress haul-away services.
Learn more about disposing of unwanted furniture.
Learn more about our assembly and installation services.
Learn more about our protection plan offers.
Learn more about appliance haul-away services.
Learn more about Assembly/Installation & Warranty Services
Get tips on how to unpack, clean, and maintain your upholstered furniture.
See our handy care tips to keep your rug looking brand-new for years to come.
See our tips on how to clean and store your outdoor furniture for bad weather.
Sometimes parts are stored in different places than you would expect. Here's our tips for finding all of your furniture parts.
Purchased an item with coolant? Wait 24 hours before plugging it in so that the coolant can settle after shipment.
Read about data protection practices into our business processes to ensure we continue to deliver the best services to our customers.
We take online security very seriously. Read about our recommendtions to protect your account.
Read about actions to take if you see any suspicious activity related to your Wayfair account or suspect that your account may have been compromised.
Learn about how to protect your Wayfair account and its security from being compromised.
Guidance on what to do when a fraudster sends fake emails, which appear to come from well-known companies 'like Wayfair'.
Wayfair Registry closed on December 31, 2022. We look forward to reintroducing a new and improved registry service in the future.
Learn about our different contests and how to enter!
Our guidelines aim to create a supportive and trustworthy community by encouraging authenticity, thoroughness, and respect.
Learn about the steps we take to ensure our suppliers share our commitment to ethical and responsible sourcing.
"We're dedicated to making our websites and apps accessible to users of all abilities by working with accessibility partners. Have feedback? Take a quick survey to tell us about your experience!"
Selling on Wayfair gives you the opportunity to grow your business through a new retail channel. Learn more about what it takes to sell on Wayfair.
We're committed to responsibly using forest resources in our furniture and doing our part in protecting the world's forests.
Learn more about Wayfair Stands Behind Our Democracy
At Wayfair, infant safety is our first concern. Learn more about crib safety.
See which items have a product recall by category.
Wayfair wants you to be safe while installing and using your fireplace. Learn more about gas fireplace safety.
Wayfair wants you to be safe while installing and using your pool. Learn more about pool safety.
Furniture tip-over accidents are preventable. Learn how to properly anchor your furniture to prevent accidents.
Get tips on proper ladder safety.
Learn more about appliance haul-away services.
Learn more about our vanity installation services.
Our Virtual Assistant can help resolve any issues or connect you with an agent.